VertoWebSocket

public class VertoWebSocket : ZiwoWebSocket
extension VertoWebSocket: WebSocketDelegate

Subclass of ZiwoWebSocket that uses websockets to help the communication between the protocol Verto and iOS. The class listen all the websocket messages and parses the methods sent by Verto in order to notify the app. Through this class, the user is able to call an agent, receive a call from outside, mute his microphone, switch the audio source, put the call on hold.

  • Protocol that handle both websocket connection state and Verto callbacks during its initialization and during a lifetime of a call.

    Declaration

    Swift

    private var delegate: VertoWebSocketDelegate?

  • ID of the Verto session defined after a login request (func sendLoginRequest())

    Declaration

    Swift

    var sessId: String

  • Class initializer that create the websocket and connect the delegate.

    Declaration

    Swift

    init(url: URL, delegate: VertoWebSocketDelegate)

    Parameters

    url

    URL of the websocket
    delegate

    Delegate to connects

  • Connects the Verto websocket.

    Declaration

    Swift

    func connect()

  • Disconnects the Verto websocket.

    Declaration

    Swift

    func disconnect()

Socket Message Parsing

  • This methods parses the messages received by the Verto websocket. It converts a string into a dictionnary in order to handle the different Verto methods.

    Declaration

    Swift

    func parseMessage(_ message: String)

    Parameters

    message

    The message received via the Verto websocket to parse and handle

  • Given a dictionnary received by the websocket, extract the ID of the Verto session and store it in sessId.

    Declaration

    Swift

    func parseSocketMessage(_ result: [String : String])

    Parameters

    result

    Dictionnary that contains the ID of the Verto session.

  • Format a Verto event from a message that have been parsed (by func parseMessage(_ message: String)) to handle the behavior and call the correct delegate.

    Declaration

    Swift

    func parseVertoEvent(_ method: String, _ id: Int, _ params: [String : Any])

    Parameters

    method

    String raw value of VertoEvent enum.
    id

    ID of the Verto message.
    params

    Parameters returned by the Verto protocol.

Mod_verto Methods

  • Sends a JSON RPC to Verto protocol to authenticate the agent. If the request if correct and successfully sent. The protocol will send a verto.clientReady.

    Declaration

    Swift

    func sendLoginRequest()

  • Sends a JSON RPC to Verto protocol to initiate (the key method will have the value invite) or answer a call (method will have the value answer).

    Declaration

    Swift

    func sendCallCreation(callRPC: String)

    Parameters

    callRPC

    JSON RPC generated (by VertoHelpers.createCallRPC(method: String, agentEmail: String, sdp: String, sessId: String, callID: String)) that will be sent to Verto protocol

  • Sends a JSON RPC to Verto protocol to initiate (the key method will have the value invite) or answer a call (method will have the value answer) by sending back the RPC.

    Declaration

    Swift

    func sendCallAnswer(_ id: Int, _ params: [String : String])

    Parameters

    callRPC

    JSON RPC generated (by VertoHelpers.createCallRPC(method: String, agentEmail: String, sdp: String, sessId: String, callID: String)) that will be sent to Verto protocol

  • Sends a JSON RPC to Verto protocol to terminate the call.

    Declaration

    Swift

    func hangup(callID: String)

    Parameters

    callID

    The ID of the call you want to hangup.

  • Sends a JSON RPC to Verto protocol to indicate that the agent is callable.

    Declaration

    Swift

    func sendBackInvite(_ id: Int, _ params: [String : String])

    Parameters

    id

    The ID of the previous verto.invite Verto request.
    params

    Dictionnary that contains incoming calls informations.

  • Sends a JSON RPC to Verto protocol to indicate that everything is set and the call is ready to be displayed.

    Declaration

    Swift

    func sendBackDisplay(_ id: Int)

    Parameters

    id

    The ID of the previous verto.invite Verto request.

  • Sends a JSON RPC to Verto protocol to hold or unhold a call.

    Declaration

    Swift

    func sendHoldAction(callID: String, _ isOn: Bool)

    Parameters

    callID

    ID of the call.
    isOn

    Boolean that indicate whether the call has to be held or unheld.

  • Sends a JSON RPC to Verto protocol to send a digit to a call.

    Declaration

    Swift

    func sendDigit(callID: String, number: String)

    Parameters

    callID

    ID of the call.
    number

    The digit that will be sent to the call.

  • Sends a JSON RPC to Verto protocol to indicate that the call has to be transfer to a designed number. This is a non-attendance transfer.

    Declaration

    Swift

    func blindTransfer(callID: String, number: String)

    Parameters

    callID

    ID of the call.
    number

    Number to which the call will be redirected.

Web socket delegate

  • Delegate that will trigger VertoWebSocket delegates (websocket state, received messages from Verto protocol).

    Declaration

    Swift

    public func didReceive(event: WebSocketEvent, client: WebSocket)